Customer Response
Answer routine questions fast while knowing when to bring in your team.
Response agents give local businesses a practical AI customer assistant for website chat, forms, email, text, and future voice workflows. They answer from approved business knowledge, collect missing details, and keep conversations moving.
- Where it fits
- Best for missed inquiries, repeated questions, quote requests, reservation questions, service intake, and front-desk pressure.
- Human handoff
- Escalates complaints, sensitive questions, pricing exceptions, urgent issues, and anything outside the approved knowledge base.
- Approved answers from your business context
- Lead capture with clean summaries
- Human handoff for sensitive or high-value moments